Get In Touch

Contact VapeExpress AU.

Same-day response on business days. Order queries, tracking, product questions — we've got you.

How can we help?

Email Support

sales@vapeexpressau.com

Phone

1300 VE EXPRESS

What shows on my bank statement?

"AU Fulfillment Hub" — never any vape or nicotine description.

How long does delivery take?

Metro areas: next business day. Regional: 2–3 days via Express Post.

Is packaging really plain?

Yes — plain black satchel, no logos, no product names, no store branding.

What's the age verification?

By ordering you confirm you are 18+. We enforce this strictly.

We typically reply within 2–4 hours on business days.